Returns & Exchanges

At Hands, we believe your home should be a sanctuary of comfort, which is why we offer a 30-day window for returns on all decor and furniture items. If a piece doesn't perfectly fit your space, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Request

Visit our online portal with your order number and email address to select the items you wish to return or exchange.

2

Pack with Care

Place the items in their original packaging, ensuring all protective wraps are secure to prevent damage during transit.

3

Label and Ship

Print your prepaid shipping label from the portal and drop the package off at any authorized carrier location.

4

Inspection and Refund

Once our team inspects the returned goods at our warehouse, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing