Frequently Asked Questions

Everything you need to know about bringing Hands craftsmanship into your home.

What materials are used in Hands home products?

We prioritize natural, sustainable materials including solid hardwoods, organic linen, and hand-fired ceramics. Each piece is vetted for durability and aesthetic longevity.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

Do you offer international shipping?

Currently, Hands ships to the continental United States and Canada. We are working on expanding our logistics to support international home enthusiasts soon.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are not eligible for return.

How do I care for my handmade wooden items?

We recommend dusting with a soft, dry cloth and avoiding harsh chemicals. Periodically applying a food-safe mineral oil will help maintain the wood's natural luster.

Are your products ethically sourced?

Yes, we partner exclusively with independent artisans and fair-trade workshops to ensure that every 'Hands' product supports ethical labor practices and traditional craftsmanship.